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Carlton Hotel Budapest
Brief Brand Description – USP
Located at the gateway to the Buda Castle District, the Carlton Hotel Buda Castle offers the perfect starting point for exploring Budapest’s most beautiful attractions. The city’s iconic sights are just a few minutes’ walk away, while guests can enjoy a quiet, peaceful setting and attentive service. With personalized activity recommendations, local tips, and an excellent breakfast, the hotel helps ensure that every guest takes home as many memorable moments from Budapest as possible.
Gábor Kusnyár
Professional Creed
For me, hospitality is not just a profession, but a calling: a field where we can provide people with genuine experiences and value. I believe that we can only be truly successful in what we do with passion—and this passion has driven me since the beginning of my career. Step by step, through learning, perseverance, and humility, I’ve reached where I am today. I believe in the Japanese philosophy of IKIGAI: what you love (passion); what you’re good at (talent); what the world needs (mission); and what you get paid for (vocation).
What motivates me is that every day we have the opportunity to improve our guests’ experience. My goal is to build systems and teams that consistently operate at a high standard and create value in the long term. I believe in continuous improvement—even as a leader, I keep learning, pay attention, and remain open to new solutions.
What is unquestionable to me is guest-centeredness and a human touch: every detail of the guest experience matters, and nothing can override that. I’m proud of the journey I’ve taken and of the team with whom I work—together, we prove day after day that hospitality is all about creating quality experiences.
Contact Information
Krisztina Sárvári, née Petrus
Professional Creed
For me, hospitality is a calling because it gives me the opportunity every day to create value and provide a positive experience for others. I’ve always been drawn to connecting with people, solving problems, and the dynamic nature of this profession. My motivation comes primarily from personal growth, my team’s success, and guest satisfaction. I believe that the quality of the guest experience lies in the details, which is why I constantly strive to improve both professionally and as a leader.